Shipping Policy

Last updated: August 25, 2026

All orders are shipped from Tokyo, Japan.

Processing Time

Orders are generally prepared for shipment within 3–7 business days after payment has been received.

Processing may take longer during holidays, exhibitions, product launches, or periods of unusually high order volume.

If an unexpected delay occurs, I will do my best to keep you informed.

Shipping Methods and Costs

Available shipping methods and shipping charges are displayed at checkout.

Shipping charges may vary depending on the destination, package size, weight, and shipping method selected.

Japan

Orders shipped within Japan are sent using the shipping service selected at checkout.

Estimated delivery times depend on the destination and shipping method.

International Shipping

I ship artwork internationally to selected destinations.

International delivery times vary depending on the destination, shipping method, customs processing, and local postal services.

Delivery estimates are not guaranteed and customs delays are outside my control.

Customs, Duties, and Taxes

International customers are responsible for any customs duties, import taxes, VAT/GST, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

Customs requirements and charges vary by country.

Please check your country's import requirements before ordering if you have concerns about receiving artwork from Japan.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to me because an incorrect or incomplete address was provided, the customer may be responsible for any additional shipping costs required to resend the order.

Tracking

Where tracking is available, tracking information will be provided after the order has been shipped.

Please allow some time for tracking information to become active after the package has been accepted by the carrier.

Lost or Damaged Shipments

If your package appears to be lost or arrives damaged, please contact me as soon as possible.

Please provide your order number and, for damaged packages, photographs of the artwork and packaging.

I will work with the relevant shipping provider where appropriate to investigate the issue.

For damaged or defective artwork, please also refer to my Refund & Returns Policy.

Contact

For shipping questions, please contact:

Minami Morris
Tokyo, Japan
Email: tagaki.minami1209@gmail.com